Privacy Policy

Your privacy matters to Pool Service USA.

This privacy notice discloses the privacy practices for Pool Service USA International LLC, www.poolserviceusa.com. This privacy notice applies solely to information collected by this website.

This privacy notice will notify you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to or collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, such as shipping an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number listed on our website:

  • See what data we have about you, if any.
  • Change or correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information, such as credit card data, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the website address.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job, such as billing or customer service, are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, please contact us immediately at support@poolserviceusa.com.

Registration

In order to use this website, a user may be required to complete a registration form. During registration a user is required to provide certain information such as name, company name, phone number and email address. This information is used to contact you about the products and services on our site in which you have expressed interest.

Orders

We request information from you on our order forms. To buy from us, you must provide contact information such as your name and billing address, as well as financial information such as credit card number and expiration date. This information is used for billing purposes and to fulfill your orders. If we have trouble processing an order, we will use this information to contact you.

Cookies

We use cookies on this site. A cookie is a piece of data stored on a site visitor's hard drive to help improve access to our site and identify repeat visitors.

Cookies may allow users to avoid repeatedly entering the same information and help us track user interests to enhance the experience on our site. The use of a cookie is not linked to any personally identifiable information on our site.

Links

This website contains links to other websites. Please be aware that we are not responsible for the content or privacy practices of those sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any website that collects personally identifiable information.


Last Revised: June 12, 2026